How does FindMyRingSize work?
How accurate is FindMyRingSize's method?
The method is highly accurate, much more than using a regular ruler or printable guide.
Technically speaking, we calibrate the exact size of a pixel in metric scale. the calibration process resolution is 45 microns.
Therefore, even if you miss by 10 pixels, when marking the card, you'll still get the correct size.
How long does it take to install FindMyRingSize on my web site?
Less than 5 minutes, just copy and paste and you're done.
Please see our installation guide for more details.
What does my visitor need to install to use FindMyRingSize?
Nothing. Any visitor in your site can use FindMyRingSize Online Ring Sizer. Our Ring Sizer is based on JavaScript which is available on all modern browsers.
What does it take to install FindMyRingSize on my web site?
All you need is to embed a few lines of JavaScript into your web pages, and we'll take care of everything else.
You can create an account right now.
International
What ring sizes scales are supported by FindMyRingSize ?
We support ring size scales of all major markets: USA, United Kingdom, France, Canada, Australia, Germany, Japan and Switzerland.
Need an additional scale? We will add it at no cost.
Button configuration
Can I use my own button design ?
Sure, The Online Ring Sizer widget can be bound to any html element.
Add "fmrs-button-host" css class to your custom button and our javascript will do the rest.
<!--FMRS-BUTTON:BEGIN-->
<a class='fmrs-button-host' alt='Find Your Ring Size' href='http://findmyringsize.com' target='_blank' >Find Your Ring Size</a>
<!--FMRS-BUTTON:END-->
Plans and pricing
I'm not sure which plan to select for my site, how can I decide?
We offer a 14-day free trial with all FindMyRingSize features enabled.
You can also sign up for any plan risk-free. If you are not satisfied with FindMyRingSize
for any reason, you may cancel your subscription plan within 30 days of signing up and
we will give you a full refund.
How can I upgrade FindMyRingSize?
When you subscribe to a new FindMyRingSize plan, your account is upgraded right away, enabling the additional features and quotas.
Can I downgrade my FindMyRingSize subscription?
Yes. When you subscribe to a lower premium plan, your account will be set to the new plan. The remaining time of the previous plan is pro-rated accordingly.
Billing
How am I billed for the service?
You subscribe to FindMyRingSize with either a monthly or yearly billing cycle.
Your payments are processed on the first day of your billing cycle.
What payment methods can I use?
We accept all major credit cards: Visa, MasterCard, Discover and American Express.
Contact us if you wish to pay by PayPal.
Do you have refund policies?
You can cancel your subscription plan within 30 days of signing up for any reason.
We will process a full refund to your credit card.
We would really appreciate it if you could let us know how we have failed to meet
your expectations.
Where can I get a receipt for my FindMyRingSize payments?
Receipts of your FindMyRingSize payments are emailed to you after your purchase.
Contact us if you have any issue
regarding your receipts.
How do I pay for FindMyRingSize if my company needs a quote to generate a Purchase Order?
Please Contact us and specify the best way to reach you.
We will get in touch with you to present how we process non-credit card orders for our larger customers.
Technical requirements
What browser my web site visitors should use with FindMyRingSize?
FindMyRingSize is compatible with all common browsers.
Our validation process tests FindMyRingSize with the following browsers: Microsoft Internet Explorer 6 and newer, Mozilla Firefox 2 and newer,
Apple Safari 3 and newer, Google Chrome 2 and newer, Opera 10 and newer.
What operating system my web site visitors should use with FindMyRingSize?
FindMyRingSize is running in the web browser and is therefore independent of your visitor's operating system.
Our test systems cover a wide range of hardware and different operating systems,
including Microsoft Windows XP, Microsoft Windows Vista, Mac OS X on PPC, Mac OS X on Intel, Linux Ubuntu 9 and more.
With my Adobe Flash application, on Microsoft Windows, the FindMyRingSize button is not showing up.
Adobe Flash does not obey the layering set in the HTML code on the Microsoft Windows platform. To work-around this
Flash issue, you just need to set the wmode parameter set to transparent. Add this code in your OBJECT tag:
<param name="wmode" value="transparent" />
and the following parameter to the EMBED tag:
wmode="transparent"
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